Innovation In Compliance With Tom Fox

Making Compliance Training Memorable: Gamechanger 1-Focus on Strengths

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Synopsis

There is not much I enjoy more than sitting down with one of the most innovative thinkers in compliance; Carsten Tams, to find out what is on his mind regarding compliance. I recently had the opportunity to do so on the topic of making compliance training memorable. Over this short five-part series we will introduce the problem and challenges and then provide you with four game changing strategies you can employee for success in your compliance training. In this Episode 2, we discuss the concept of focusing on strengths within compliance and ethics training, as opposed to traditional deficit-based methods that highlight potential misconduct.  When we instruct people about prohibited behaviours, and how the company detects and discipline misconduct, employees often feel mistrusted and alienated. They tune out. This is deficit-based learning. It approaches the learner as a risk factor or potential delinquent. It aims to constrain unwanted behaviour. When employees can learn how to effectively shape and safeguar