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Grace “GTZ” of Fat, Ugly, or Slutty joins us to discuss jerks on Xbox Live, getting people to play nice together, and hellbanning. Fat, Ugly, or Slutty League of Legends and the fine art of Jungling Grace’s panels at PAX 2013 and earlier about positively shaping player behaviour Riot Games’ experiments with Restricted Chat Mode and toxic behaviour The lessons Journey teaches us Guild Wars 2 staff respond to Redditors as to why their account was banned Castro, the nicest podcast app Smart Match, Xbox Live’s version of hellbanning Everybody is a Trevor in GTA V Online Multiplayer piano