Scaling Up Business Podcast

Empathy is a leadership skill and an essential cultural practice that matters more today than ever before.    Rob Volpe is an astute observer of life and a master storyteller who brings empathy and compassion to the human experience. As CEO of Ignite 360, he leads a team of insights, strategy, and creative professionals serving the world’s leading brands across a range of industries. He is the author of the Silver Benjamin Franklin award winning book, Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time, recognized by the independent publishing industry as one of the Best Self Help books of 2022.  You don’t have to look very far to see that there is an empathy crisis in our world today. There is a diminished ability to understand and communicate with other people, and it is limiting opportunities for meaningful connection.  Rob’s focus is on the how-to of empathy. Once you see that there is a problem what can you actually do about it?  Understanding other people starts with listen