Safety On Tap

As professionals, as subject matter experts, we think we are in the business of knowing.  This is one of the greatest traps we can fall into, and it blinds us to arguably an equally if not more important idea - what we don't know.  And actually, we aren't at all in the business of knowing.  How often do you say, 'I don't know', or some variation of that? Questions need immediate, complete, and correct answers right? We've been trained from school and TV shows that are successful, right? Win a prize, get a good score, impress the teacher, get a good grade and some money from your Grandma……but life isn't like that.