Accelerate! With Andy Paul

Episode 454: The Ins and Outs of Customer Success w/ Lincoln Murphy

Informações:

Synopsis

In this podcast, we decipher the mysteries of customer success, and cover how that role should play out in the overall revenue scope. Lincoln Murphy, Customer Success Architect and Mentor at Storm Ventures, and co-author of Customer Success: How Innovative Companies Can Reduce Churn and Grow Recurring Revenue, joins me on this episode.