Marketing Today With Alan Hart

340: Building a Brand from the Inside with Stephanie McCarty, Chief Marketing & Communications Officer at Taylor Morrison

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Synopsis

With a background in journalism and a career in communications, Stephanie McCarty may not be the typical CMO but that is exactly what makes her perfect for the job. She is leading a marketing revolution in homebuilding by reimagining the marketplace and digital shopping experience at Taylor Morrison. In this episode, Alan and Stephanie discuss how to get your entire organization rowing in the same direction by understanding that culture building is the groundwork for success, and why having a consistent compelling message is essential no matter who you are talking to.In this episode, you'll learn: The importance of pushing for innovations in established industries Benefits of building the brand reputation from the inside out rather than trying to shape external opinionsWhy CMOs need to focus on the employee experience as well as the customer experienceKey Highlights [02:00] How experiencing loss at an early age motivates Stephanie today[05:20] The nontraditional path that led Stephanie to