The One Thing

We’ve been thinking about accountability wrong for years. Accountability isn’t a punishment – it is a GIFT! Today’s guest, Jonathan Raymond, is CEO of Refound and author of Good Authority. He will teach you how practicing accountability with kindness can lift people up, keep them on track, and help them be a better version of themselves.   In this episode you will learn... [3:20] The BIG thing missing in most business conversations. [5:42] What accountability REALLY means. [6:53] Why accountability is not fundamentally about consequences. [8:40] How you can communicate your expectations with clarity. [10:50] Why it is your responsibility as a manager to take ownership of the accountability process. [12:03] How to have positive conversations about accountability using the five-part Accountability Dial. [14:10] Why self-awareness and transparency are critical if you want to be a better manager. [17:23] How to reframe conversations with employees so that you can build them up. [20:55] How you can reframe co