The One Thing

Do you know what your values are? Dina Dwyer-Owens is a successful author and Co-Chair of The Dwyer Group, an organization that unites franchises such as Mr. Rooter, Molly Maid, and Mr. Electric under one Neighborly brand. Dwyer Group has been around for 36 years and, in just the last three years, grown over 100%. At the heart of their success is a Code of Values and a system that ensures these values are present in everything they do. In this episode, Dina will teach you how to get clear about what your values are and establish your own system that helps you focus on them.   The ONE Thing to Implement From This Episode: It's time to get clear on your values. Close your eyes for ten minutes and think about how you want your customers to describe the experience they have with your company, in just one word. Find that one word and start building your values around it. You can get more guidance by using Dina's FREE Create Your Culture Workbook.   In this episode you will learn... [5:45] Why systematizi