Sarah and T - The professional Vacation Rental Manager's Podcast

Send us a textIn this episode our two intrepid professional vacation rental managers talk about the process of preparing for a fantastic 2020 for your business.    Celebrate the victories of 2019, and learn from the missteps as you set goals and a budget for next year!   This is not a dry numbers filled episode, but rather a nugget stocked show that will motivate you for next year!   Enjoy this content episode!Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www.getsojo.com

Send us a textIn this episode Sarah and T interview the one and only Carl Shepherd.   The Co-founder of HomeAway who, in this episode, gives us a lesson on the history of vacation rentals, he gives an unfiltered opinion of where the industry currently stands, and he gives insight about where he thinks the industry is headed.   It is a fast paced and takeaway filled edition of Sarah and T from one of the true visionaries in the vacation rental world.  Find out why he thinks VRMA is missing the boat, why small local rental managers need to be more focused on experiences, and how housekeeping inspections done from the Philippines may be the future of vacation rentals.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www.getsojo.com

Send us a textThis week our two podcasting Vacation Rental Managers interview Ben Edwards of Weatherby Consulting and various vacation rental companies around the country.  Ben owns and operates vacation rental companies as well as helps v.r. owners with accounting challenges.  He also has assisted hundreds of v.r. owners on the purchase or sale of their company.  He says there is one thing that you need to do when running a successful vacation rental company, and today he reveals that on this episode.   Find out the sage advice his father gave him when he went to college, and what is a real "bee in his bonnet" right now in the industry.  In the news segment Sarah and T talk about vendors not approaching their craft in the right way.This one is definitely worth listening to. Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboa

Send us a textFor the 3rd consecutive year Sarah and T have done one of the final sessions at the VRMA International Conference, and today's episode is this year's edition.  Hear from 35 different vacation rental managers who provide their one big takeaway from the annual conference that they will put into action to improve their business.   This is great content and it is provided by you - our listeners!  Thank you for coming to the session and thank you for listening!   In the Rapid Fire segment hear from one of our biggest supporters - Robin Craigen of Moving Mountains Vacation rentals of Steamboat Springs and the Vail Valley.  Great fun was had putting Robin on the spot by Sarah and T!Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www.getsojo.com

Send us a textThis is a great episode of Sarah and T.   Meet Angie Leone of Hawaii who has tied her company's success into sharing with those less fortunate.    Find out how she gives on the local, national, and international level, learn how she has 60 children, and figure out what you can do better in your social efforts.   A truly moving episode.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www.getsojo.com

Send us a textMeet Travis Wilburn of Stay Charlottesville and Blue Cedar Partners of Charlottesville, Virginia in this episode.  Travis is a very bright, young, and energetic entrepreneur who is full of new and fresh ideas that are working.   Hear how he is creating an organic spider web of services for his guests, how he and Charlottesville recovered from a devastating public relations nightmare, and listen closely to learn how he spells Monticello.  In the news segment the guest and hosts comment on a new television show on CNBC you should take a look at.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www.getsojo.com

Send us a textIn this week's episode Sarah and T interview C.J. Stamm, III from Southern Comfort Cabin Rentals in Blue Ridge, Georgia.   C.J. is an innovative manager who is incorporating remote management, purpose built housing and bringing together other area businesses to create a festival to boost business in the area's slow time.  Listen to this vacation rental manager talk about the importance of being good to yourself, and always pushing forward.  In the news segment find out about The Blue Ridge Blue and BBQ Festival being held next weekend.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www.getsojo.com

Send us a textIn this much anticipated episode Sarah and Tim talk about technology tools that are available to rental managers and how to choose the right tools and toys for your company.  There are a lot of options out there with items that will help you run your company in a variety of ways.  Tim and Sarah give you a rundown about how to evaluate the companies.  Everything from Software, to electronic locks, maintenance and housekeeping tools, and even website providers are discussed in this much requested episode.In the news segment Sarah and T talk about the upcoming conferences scheduled for the fall.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www.getsojo.com

Send us a textIn this week's episode, Sarah and T put a wrap up on the recent Data and Revenue Management Conference that was held in Atlanta by VRM Intel.  This conference, which was sold out, was one of the most talked about conferences in recent memory as hundreds of rental managers from around the world gathered to talk about terminology, statistics, and what we can do to ensure Vacation Rentals are on the same level with Hotels and Motels when it comes to getting the most dollars for every available night.   Tim was at the conference and has many points of interest for us to consider during this episode.In the news segment, Sarah and T discuss the recent announcement of Vacasa purchasing Wyndham and what that means to you as a local vacation rental professional.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www

Send us a textIn this week's episode Sarah and T speak to Vince Perez of Santa Cruz, California who has gone from 100% dependence on OTA's to 0%.  He did it by purposefully working on building his brand.   Listen to Vince's strategic execution of a plan that gave him complete independence from 3rd party sites.In the news segment we speak about two initial public stock offerings, and HomeAway announcing they will be sunsetting their software produce V.12Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www.getsojo.com

Send us a textThis week's episode of Sarah and T is a monumental edition.   It is episode #50!  This week the tables have been turned so that a couple of key staff members are interviewed so our hosts can see what they see in what it takes to run a successful vacation rental business.  Take a listen and get some great tips from folks on the front line.   Amy Raegner and Sarah Moss are the two stars on this edition!  In the news segment the group talks about the importance to be kind and supportive of each other during the height of the season.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www.getsojo.com

Send us a textIn this episode our professional vacation rental managers dive head first into an area many of us would like to ignore - why owners may leave you.   Yes, it is a sad fact that some of our property owners are not always happy with our services.  Sarah and T outline 10 areas that may be hot points for owners, but by the end of the podcast they come up with an 11th reason.   This is a good listen.In the news segment they talk about two upcoming professional development seminars that you will want to look into.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www.getsojo.com

Send us a textIn this week's episode Sarah and T talk about a recent poll that was conducted among travelers that named their top amenities.  What does your top list look like?  Sarah and T have come up with their own "Top 11" Amenities and they discuss the pros and cons of each of them here.   They even may add some before this episode is over!In the news segment they discuss new fees that are being rolled out to property managers by 3rd party websites.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www.getsojo.com

Send us a textWe all deal with properties being listed for sale and then selling.  In this episode Sarah and T take on the idea of creating a great partnership with your local sales agents that is beneficial to both you and the agent.   7 great points to put into action to make a more productive relationship that helps everyone!  In the news segment Tim and Sarah discuss the onslaught of recruitment pieces your property owners are seeing on a daily basis and what you need to do to respond.   This is a very helpful and takeaway filled episode!Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www.getsojo.com

Send us a textIn this episode of Sarah and T our two hosts interview Sharon Walker of Walker Luxury Vacation Rentals in Austin, Texas.    You may remember Sharon from the VRMA Takeaways episode when she played "Rapid Fire" with us and she was quite entertaining.  In this episode Sarah and Tim find out more about the "city" vacation rentals, and what it takes to deliver luxury to discerning guests.   Sharon also plays rapid fire with us again in her unique and entertaining style, and in the news segment, we hear about Marriott's entry into Vacation Rentals.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www.getsojo.com

Send us a textIn this week's episode Sarah and T interview Matt Landau. One of the most prominent faces and voices in the vacation rental business   Whether it is his podcast (Unlocked), his television show (The Vacation Rental Show previously known as A Sense of Place), his various public speaking events, or his wildly successful website (VRMB.com), Matt has become the standard bearer for many operators in the vacation rental business.    He has 15,000 followers on his weekly vacation rental blog, and he has more than 800 subscribers to his "Inner Circle" where he delivers special content to his closes followers.  When Matt speaks - people listen.In this episode Sarah and T get to the bottom of how he has so many followers, the secrets of the production of his television show, and how he thinks the future of the hospitality industry is held by the vacation rental operators of today.   In the weekly news segment we hear how the recent challenge Sarah put to Tim was handled.   This is one of the

Send us a textIn this episode of Sarah and T our two fearless Vacation Rental Professionals continue their informative interview with Durk Johnson, Executive Director of the Vacation Rental Housekeeping Professionals.   In our last episode we focused on housekeeping issues and how to overcome them, and this week we focus on laundry issues.Durk is an expert on Laundry operations and gives us several nuggets as we contemplate the pros and cons of starting our own laundry service - it's not for everyone particularly those that don't know what a titration report is.We hope you enjoy this episode!Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www.getsojo.com

Send us a textIn this week's episode Sarah and T talk to "Mr. Clean."  Also known as Durk Johnson, Executive Director of the Vacation Rental Housekeeping Professionals who talks to our dynamic duo about 'THE" most important aspect of the vacation rental experience - Cleaning.   Durk knows his stuff and he talks about things like Standard Property Appearance Standards, explaining different Cleaning Levels, and managing owner expectations.This is one of the biggest episodes in terms of take aways so please be ready to write down things you can put into practice in your every day business.In the news segment the group talks about Air BnB recording more revenue in 2018 than many of the largest hotel brands and how that impacts you.Get ready for a good one with this episode!Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keyda

Send us a textIn this episode of Sarah and T our two experience filled rental managers talk about  four aspects of dealing with your guests and ask "Would you do that to your mother?!"   We all get busy in this business and we don't always think about how our processes and policies may negatively effect your guests.   This episode focuses on four very important touch points you have with your guests and we hold up the mirror about what we are really saying to our guests.  Great content and great takeaways abound in this episode.   In the news segment Sarah and T discuss the rumor that Wyndham is about to sell their North American Vacation Rental division and the continuing discussion of Vacasa moving to a public company.Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www.getsojo.com

Send us a textSarah and T have onboarded hundreds of vacation rental owners over the history of their careers.  In this episode, find out the 12 areas they think are most important to ensure success on getting that new property on board to your rental program.   Do you allow Fido to sit on the couch (please say no!), what about owner use time, how do you handle work orders or any of the myriad of issues that come up with owning a vacation rental property.  Sarah and T hit all of them head on in this episode.   In the News segment, Tim reports from the Vacation Rental Women's Summit in New Orleans.  There is a member of this podcast who evidently was not in attendance....Find all of Sarah and T's content at www.sarahandt.com You can also follow this podcast on Instagram or Linked In Special thanks to our podcast Partners:Intercoastal Net Designs www.icoastalnet.comKeyData www.keydatadashboard.comSojo www.getsojo.com