Synopsis
The role of a meeting planner has evolved over the last decade. There are reasons why it continues to make the Top Ten Most Stressful Job list each year: because it has a complex set of skills and responsibilities. This podcast is for those in the business events industry. Whether you are planning a meeting, conference, convention or corporate retreat, the base of each business event requires a strong foundation. As a meeting architect, todays planner is required to be knowledgeable in an ever-evolving industry. Each week we will discuss the challenges, lessons learned, successes and how we build the very best experiences.Topics Discussed:How to find value when working with a venueBreaking down the implications of contract clausesHow to determine the ROI on an eventIntroducing you to individuals on both sides of the planning process
Episodes
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Ep.21 - Time, Talent and Treasure: How Everyone Can Engage In Philanthropy with Samantha Laprade
16/07/2019 Duration: 32minOn this episode Brenda is joined by Sam Laprade, radio host of "An Hour To Give" on 1310 News. Sam is also a consultant and match maker between giver and receiver, working with many organizations to ensure they are reaching their philanthropic goals in a meaningful and intentional way. Discussed In this episode: 30 years of experience in philanthropy Communication and alignment Measuring the metrics and impact Volunteer, donation & sponsorship Time, talent & treasure Go small with big impact Conference sponsorship Pros and cons Key Learning: Being of service with your time, talent and treasure as well as building relationships with donors and sponsors. ➡️ The Meeting Architect Podcast is proudly brought to you by The Howes Group
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Ep.20 - MPI 'The Event' Co-Chairs – Live From Montreal 2019: Exploring the Seven Senses
18/06/2019 Duration: 20minOn this episode Brenda is joined by this year's three Co-Chairs of the MPI 'The EVENT' in Montreal: Sarah Levitin from Lush Cosmetics, Alice Parnis from AV Canada and Jennifer Labrosse from Tourism Montreal. They discuss the process of building the 2019 event from concept, to reality and now as it draws to a close at the time of this interview. Also in this episode: Appealing to the senses, vestibular and proprioception Bringing the vision to life How to find the perfect keynote speaker Bringing the experience back to work Key Learning: Being able to recognize the separate pieces that create an amazing experience for attendees. CONGRATULATIONS!!! On June 16, 2019, the cofounders of the MPI 'The Event': Ryan Young, Brookstreet Hotel; Tim Whalen, Fallsview Casino Resort; Marie France Watson, CED, Past President of MPI Montreal – were presented with the MPI Rise Award in Toronto at WEC 2019. So well deserved! Thank you for your dedication to creating new learning opportunities for all of us in th
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Ep.19 - Creating An Impact Through Innovation with Candace Schierling
04/06/2019 Duration: 25minOn this episode Brenda is joined by Candace Schierling - Director of National Sales, Tourism Saskatoon. Brenda and Candace discuss the neuroscience of communication - for meeting architects this means learning to position the message for everyone in the audience They also have a great conversation on innovation. Candace shares about a recent project that was very innovative and talks about how that idea started and where it took them. They also discuss: Looking for what has not been done Not letting a risk hold you back VIPlane Making an impact Knowing your strengths and collaborating Learning and sticky points GMID Key Learning: Create an impact with innovative ideas and collaborating to reach big goals and build relationships. .
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Ep.18 - Cancellation and Attrition - Balancing the Risk with Tyra Hilliard
28/05/2019 Duration: 15minOn this episode Brenda is joined by Tyra Hilliard, PhD, ESQ, CMP. Tyra is unique as a lawyer because she has a strong foundation in the hospitality industry. Brenda and Tyra discuss the important things to consider to make the contracts balanced, fair and logical Discussed In this episode: Fundamentals of the performance clauses Clauses for rooms, spaces, and food & beverage Dealing with underperformance Loss profit Loss revenue What is fair? Monitoring and tracking Key Learning: Both parties should be assuming risk. Attrition and cancellation clauses are about compensating the other party when one party has failed to perform or has underperformed. Connect with Tyra at: tyrahilliard.com ➡️ The Meeting Architect Podcast is proudly brought to you by The Howes Group
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Ep.17 - Lost In Translation with Jeanna André-Murdie
14/05/2019 Duration: 04minOn this episode Jeanna André-Murdie, Global Sales Director for The Howes Group shares her Top 5 Tips for making sure your requests are not lost in translation. Ensure your request for proposal is in hotel language regarding: Setup requirements Guest rooms Billing Catering Extras Key Learning: Be clear, direct and upfront with what your needs for your next event are. ➡️ The Meeting Architect Podcast is proudly brought to you by The Howes Group
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Ep.16 - The Power of Networking with Jennifer Beatty
07/05/2019 Duration: 39minOn this episode Brenda is joined by Jennifer Beatty, Managing Director - Resiada. She is also the Chair of the Canadian Council for MPI Foundation and sits on the Global Board of Trustees. Brenda and Jennifer discussed her journey with Meeting Professionals International organization, the power of networking, the value of volunteering and how MPI focuses on the three pillars of career development, scholarships and research. They also discuss: New formats for professional development Being an "accidental" planner The new Event Canvas Key Learning: The positive ripple effect that associations have in the events and meetings industry. ➡️ The Meeting Architect Podcast is proudly brought to you by The Howes Group
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Ep.15 - Making a Connection Through Food & Beverage with Carley Schelck
30/04/2019 Duration: 37minOn this episode Brenda is joined by Carley Schelck - Partner & CEO of The Urban Element, a venue that elevates food literacy and de-mystifies the process of preparing food. Brenda and Carley discuss the importance of food & beverage when planning events. The emerging trend of Chefs who connect with their guests, re-establishing and strengthening the connection we have to our food and how it influences the experience. The Urban Element is a place where people who are passionate about food can collaborate and connect. They are a group of educated culinary professionals that put on food and wine events as well as educational activities for the general public as well as corporate and private groups Key Learning: How food and beverage is a catalyst to bringing people together and is a cornerstone to the infrastructure of an event. ➡️ The Meeting Architect Podcast is proudly brought to you by The Howes Group
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Ep.14 - The Importance of Inclusive Meetings with Jeanna André-Murdie
23/04/2019 Duration: 19minOn this episode Brenda is joined by Jeanna André-Murdie - The Howes Group. Brenda and Jeanna talk about the importance of inclusive meetings, defining "inclusive", ensuring inclusivity through your RFP and how food plays a major role. Key Learning: Inclusivity pre, during and post conference ➡️ The Meeting Architect Podcast is proudly brought to you by The Howes Group
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Ep.13 - The Visitor Economy and the Structure of DMCs - Destination marketing Corporations with Victoria Clarke
16/04/2019 Duration: 39minOn this episode Brenda is joined by Victoria Clarke, Executive Director - Destination St John. Brenda and Victoria have a great conversation about: The nuances of marketing for different events and organizations Getting above the noise in digital marketing Using best practices in technology to determine your ROI Tracking the delegate experience Key Learning: Measuring the economic impact of bringing delegates into a city. ➡️ The Meeting Architect Podcast is proudly brought to you by The Howes Group
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Ep.12 - How To Avoid Attrition with Desmond Lomas
09/04/2019 Duration: 04minOn this episode Desmond Lomas, Global Sales Director - The Howes Group shares his Top 5 strategies for how to avoid attrition. Tracking your room pick-up and pace Attrition clauses in your contract Mitigate attrition when the hotel can re-sell dropped rooms Review your marketing Communicate with the hotel Key Learning: How to avoid attrition. ➡️ The Meeting Architect Podcast is proudly brought to you by The Howes Group
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Ep.11 - Insights to Host an International Meeting with Joanne Charlebois
02/04/2019 Duration: 30minOn this episode Brenda is joined by Joanne Charlebois, CEO, Speech Language & Audiology Canada. Brenda and Joanne discuss how she learned risk management, measuring the success of your conference, balancing the risk of being innovative and being responsive to what your members want. Key Learning: The soft and hard metrics to measure the success of your conference. ➡️ The Meeting Architect Podcast is proudly brought to you by The Howes Group
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Ep.10 - Chris Carpenter
26/03/2019 Duration: 33minOn this episode benda is joined by Chris Carpenter - Reginal Director of Sales for Canada, Mid-West USA & Texas, Edwardian Hotels - London. Brenda and Chris discuss his experiences studying Hospitality in Switzerland, travelling, living and doing business all over the world and the benefits of working with a privately owned hotel. Key Learning - The similarities and differences when working in North American and Europe. ➡️ The Meeting Architect Podcast is proudly brought to you by The Howes Group
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Ep.9 - Erica Stewart
19/03/2019 Duration: 31minOn this episode Brenda is joined by Erica Stewart, Manager - Events and Development for the Canadian Bureau for International Education Brenda and Erica discuss the opportunities and challenges that are present when your conference grows, the metrics that tell you your conference was a success and the importance of making conferences lighter and more fun without compromising the quality of education and networking. Key Learning - The metrics the tell you if your event was a success. ➡️ The Meeting Architect Podcast is proudly brought to you by The Howes Group
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Ep.8 - Aysun Lynch
12/03/2019 Duration: 35minOn this episode Brenda is joined by Aysun Lynch, MICE U.S. & International Business Development Manager. Brenda and Aysun explore where the title "Meeting Architect" comes from and the shift from "Meeting Planner". Key Learning: How adults learn differently from children and how the meeting architect can take this into consideration when they are designing the meeting. ➡️ The Meeting Architect Podcast is proudly brought to you by The Howes Group
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Ep.7 - Natalie Brault
05/03/2019 Duration: 29minOn this episode Brenda is joined by Natalie Brault, Senior Sales Manager - Fairmont Queen Elizabeth. Brenda and Natalie discuss innovative meeting spaces and some ideas on how to use the hotels resources for your next event to create a unique experience. ➡️ The Meeting Architect Podcast is proudly brought to you by The Howes Group
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Ep.6 - Karen Norris
26/02/2019 Duration: 50minOn this episode Brenda is joined by Karen Norris, CMP, Conference Manager and Meeting Architect for the Canadian Association of General Surgeons. Brenda and Karen discuss the shift from meeting planner to meeting architect and the tremendous change the industry has undergone in the last ten years. Brenda and Karen also discuss: Creating experiences that influence change Crisis management The un-conference The education experience and importance of how adults learn Having Passion ➡️ The Meeting Architect Podcast is proudly brought to you by The Howes Group
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Ep.5 - Shaddy Shibley
19/02/2019 Duration: 31minOn this episode Brenda is joined by Shaddy Shibley, Director of Sales, Westin Ottawa. Shaddy shares how his father inspired his choice of pursuing a career in hospitality and his movement into various spaces of the industry. Shaddy also shares a valuable tool he calls his Rates, Dates and Space formula. ➡️ The Meeting Architect Podcast is proudly brought to you by The Howes Group
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Ep.4 - Jeanna André-Murdie
12/02/2019 Duration: 20minOn this episode Brenda is joined by Jeanna André-Murdie, Global Sales Director for The Howes Group. Jeanna shares her strategy for negotiating concessions for her clients and adding value to their programs. Brenda and Jeanna also discuss important current trends in the meeting and conference industry and what he sees coming up in the future. ➡️ The Meeting Architect Podcast is proudly brought to you by The Howes Group
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Ep.3 - Desmond Lomas
30/01/2019 Duration: 17minOn this episode Brenda is joined by Desmond Lomas, Global Sales Director - The Howes Group. Brenda and Desmond discuss his experience as the Director of Sales and Marketing at one of Ottawa’s leading downtown meeting and business travel hotels and how he applies that experiences to now being an advocate for his clients. They also discuss important current trends in the meeting and conference industry and what he sees coming up in the future. ➡️ The Meeting Architect Podcast is proudly brought to you by The Howes Group
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Ep.2 - Ross Meredith
28/01/2019 Duration: 34minOn this episode Brenda is joined by Ross Meredith - General Manager, Westin Ottawa. Brenda and Ross discuss how Ross got his start in the hospitality industry, the skills he developed along the way and what he sees coming in the future. Ross also shares great insight on the three stakeholders that makes up the conference partnership and how important it is to have a balance for all parties to equally share returns and contributions. ➡️ The Meeting Architect Podcast is proudly brought to you by The Howes Group