Rethink Retail

Episode 2 of the RETHINK Retail and Microsoft Mini Podcast Series, "Unlocking True Personalization in 2024 with Unified Commerce," is where the future of retail is unveiled. Joined by Microsoft and industry experts, we dissect the evolution of retail through cloud technologies, AI, and data. Discover why 71% of consumers demand personalized experiences and how businesses are responding. From omnichannel to unified commerce, learn how to leverage technology for truly individualized customer journeys. Whether you're in retail, tech, or just fascinated by the rapid evolution of shopping, this episode is a treasure trove of insights on privacy-respecting personalization and the future of retail engagement.

Dive into the latest RETHINK Retail Podcast episode where host Gabriella Bock engages with Amy Darlison Lee, Global Head of Retailers and Brands for Shoptalk, and Ashley McDonnell Global Digital Media & E-Commerce Director at Puig. This discussion is a "can't miss" for retail professionals eager to leverage influencer marketing, global shopper insights, and optimize trade show experiences for unparalleled business growth. Listen to get Amy's and Ashley's perspective on: AI in Retail: AI's role in revolutionizing retail operations and customer engagement.

In this episode of the RETHINK Retail Podcast, Host Gabriella Bock sits down with Elle Wang, founder and CEO of Emilia George, who shares her entrepreneurial journey from working as a UN advisor to founding a successful maternity brand. During their conversation, Elle discusses the inspiration behind the brand and shares her strategic approach to growth and fundraising while highlighting her passion for sustainability and social responsibility. Elle's unwavering commitment to creating a brand that resonates with women's real-life needs led her to challenge traditional maternity styles and advocate for more inclusive and functional designs. Her empathetic approach, fueled by her encounters with women from diverse backgrounds, shaped Emilia George into a brand that not only offers fashion-forward clothing but also strives to enrich the motherhood experience. Elle's story serves as an inspiration for aspiring entrepreneurs navigating the challenges of building a successful lifestyle brand in a competitive m

In this first episode of our four-part mini series, Top Retail Experts and Thought Leaders behind Microsoft explore how AI infrastructure is revolutionizing data accessibility and strengthening security measures. And with cloud technologies taking over retail, there are new opportunities to harness the power of these large, complex data sets in meaningful ways. Special thanks to David Phipps, Sandeep Oni, Shelly Branston, Jose Luis Ortiz, and Charles Haseman for sharing their thoughts in this episode, and to Microsoft for making this possible.

“What I love about AxleHire is that it has an incredibly high product market fit for eCommerce brands. That fit has led to nine years of growth at 70% CAGR. We love our customers, and our customers love us.” - Raj Ramanan, CEO In this episode of the RETHINK Retail Podcast, Trevor Sumner, Raydiant's Head of AI and Innovation sits down with Raj Ramanan, CEO of AxleHire, during #NRF 2024 to delve into how next-level delivery services can bolster an online retailer’s brand and help retain customers. Trevor and Raj unravel how a superior delivery experience can elevate customer loyalty and dig into the connection between reliable, fast deliveries and long term customer relationships. Discover how AxleHire's commitment to seamless, rapid, and top-quality delivery solutions promises to redefine your shipping approach – without costing more.

In this episode of the RETHINK Retail Podcast, host Gabriella Bock sits down with Jay Shields, SVP of Sales and Customer Success at Pomeroy, at NRF 2024 to delve into the ever-evolving retail landscape. Jay’s enthusiasm for finding innovative solutions that enhance the shopping journey is palpable, as she shares her vision for integrating technology into retail spaces in a way that feels natural and enriching. Through her work at Pomeroy, Jay aims to empower retailers to embrace technological advancements, ultimately fostering a more interactive and personalized shopping environment for consumers. Throughout the conversation, Jay emphasizes the significance of trying out new technologies, understanding current infrastructure and hardware capabilities, and the need for retailers to adapt and pivot easily. “Retailers are only able to move as fast as their environments allow. You could have the latest idea on RFID and being able to use AI in your cashier's ears. However, if you don't have the right broadb

Welcome retail executives and decision-makers. Dive into the engaging discussion between leading experts Brandon Rael, Howe Gu, and Venky Shankar as they uncover AI and cloud strategies to enhance customer experiences. Learn how advanced analytics and intelligent capabilities are operationalizing data to empower associates, accelerate checkout, and drive personalization. Gain insights into leveraging these tools while ensuring privacy and security.

In this episode of the RETHINK Retail podcast, Julia Hare sits down with Michelle Kelly, CEO of the iconic fashion brand Lilly Pulitzer. Kelly’s leadership has been instrumental in guiding Lily Pulitzer through a transformative phase, transitioning from a wholesale-only model to a multi-channel retail approach. With a strong focus on customer-centric strategies and personalized marketing, Michelle's expertise has significantly contributed to the brand's success. During their conversation, Kelly shares her inspiring journey to becoming the brand's CEO and highlights the brand's timeless commitment to making customers happy, preserving their unique hand-painted prints, and balancing trends with a focus on quality and longevity. “And isn't that the beauty of retail? There's always another season, there's always another collection. There's always another day to open the store.” - Michelle Kelly Resources: Nominate the next Global Retail Leader: www.globalretailleaders.com/membership Connect with us on Li

In this episode of the RETHINK Retail Podcast, Top Retail Expert Brandon Rael sits down with Jamshed Mughal, SVP and Global Head of Strategy & Services at Marigold. Joining live at the National Retail Federation's Big Show 2024, Mughal is a seasoned expert in Mar tech and relationship marketing solutions, bringing an abundance of experience to the table. With a strong focus on driving customer loyalty and personalized brand experiences, Mughal has been instrumental in leading Marigold to deliver cutting-edge marketing technology and professional services for over 40,000 brands and organizations worldwide. His insights and innovative strategies have played a pivotal role in Marigold's evolution from single-channel to multichannel and omnichannel experiences, emphasizing the importance of hyper-personalization at scale while navigating privacy and cybersecurity challenges. With an impressive track record in the industry, Mughal's expertise is sure to provide valuable insights into the ever-changing land

In this episode of the RETHINK Retail Podcast, host Kirat Anand sits down with guests Logan Duran, VP of ESG Strategy Tapestry and Josh Levy, Director of Business Development at Pivot Energy, to discuss their recent partnership and sustainable energy solutions in the fashion industry. Together, they dive into Tapestry's proactive approach to sustainability, including their commitment to renewable energy and the innovative use of technology like QR codes and NFC chips to enhance transparency and traceability in their products. Duran emphasizes Tapestry's focus on environmentally preferred materials and their partnership with Gen Phoenix to create textiles from recycled leather fibers, aligning with their goal to prioritize the traceability and sustainability of their leather supply chain. Meanwhile, Levy sheds light on the importance of renewable energy certificates in showcasing sustainability efforts and the increasing demand for sustainable practices in the fashion and energy industries. The conversa

In this episode of the RETHINK Retail podcast, Jumpmind CEO Joe Corbin emphasizes the need to simplify store journeys and empower associates. From tackling the challenges faced by large retailers to exploring the potential of AI, this conversation offers actionable insights into driving innovation and enhancing customer satisfaction.

In this episode of the RETHINK Retail Podcast, host and RETHINK Retail CCO Kirat Anand dives into a conversation with Group VP of Innovation at AmeriCo Group and Global Retail Leader Barry McGeough, who shares his journey from aspiring opera singer to influential product innovator. Barry's insights into applied innovation and sustainability in the retail industry offer a unique perspective, drawing from his experiences at renowned companies like Google, PVH, Speedo, and Tommy Hilfiger. His emphasis on the symbiotic relationship between sustainability and profitability, as well as the need to adapt to sustainability mandates, makes this episode a must-listen for retail industry leaders looking to drive growth and success through innovative and sustainable practices. With a focus on balancing product development, staying ahead of tech trends, and creating positive environmental and social impact, Barry's playbook for applied innovation offers actionable insights for retail executives striving to lead thei

"Loyalty is an emotional concept, not just a transactional one." - Giri Agarwal Explore the dynamic world of customer loyalty on the RETHINK Retail Podcast with our esteemed host, Melissa Minkow, Director of Retail Strategy at CI&T. This episode brings together the profound insights of Giri Agarwal, Chief Strategy Officer at Incisiv, and Bernd Kraus, Senior Vice President of Software Solutions at Diebold Nixdorf. They delve into the nuances of building lasting customer relationships amidst the challenges of the modern retail landscape. Discover innovative strategies to harness technology and data for enhancing loyalty, and understand the importance of a consistent experience across all retail channels. This conversation is packed with valuable takeaways for retailers dedicated to enriching customer engagement in the digital era.

In this episode of the RETHINK Retail Podcast, Top Retail Expert Cathy McCabe sits down with Nancy Taylor, Co-Founder of époque évolution and VP of Design at Lolë Brands. Nancy brings over a decade of experience as a senior designer at renowned brands such as Athleta and Gaiam. Her passion for fitness and wellness has been pivotal in revolutionizing the athletic apparel industry, infusing functionality with everyday wearability. Nancy's focus on sustainability and responsible manufacturing led to the creation of époque évolution, where she continues to drive impactful change in the fashion landscape. With a deep understanding of the evolving consumer mindset, Nancy Taylor's expertise offers invaluable insights into embracing sustainable practices and promoting a mindset shift among customers. "Stay open, stay curious, and constantly try to invent and look at newer ways that solve problems. Fashion is one thing, but for us, functional fashion is to solve problems for the customer and make the ease of her

In this episode, host Christine Russo sits down with Gaurav Patel, Senior Director of Engineering - Store Experience at H-E-B, one of America’s largest privately-owned grocery retailers. Gaurav shares how H-E-B, a company known for its commitment to quality and customer service, has embraced technology to transform the grocery store industry. From the inception of curbside pickup as a strategic opportunity during 2020 to leveraging digital solutions for inventory management and customer engagement, H-E-B is at the forefront of retail innovation.

AI is eliminating friction points and transforming self-checkout - making age verification and product recognition faster and more efficient than ever before.  Join us on our latest Rethink Retail Podcast, with host and Top Retail Expert, April Sabral, as we delve into insightful discussions with Ohad Elzur of  O+O Store & Promotion Technology Director at AS Watson and Arvin Jawa VP Global Retail Strategy and Regional VP Americas Retail at Diebold Nixdorf.  They're unpacking exclusive insights and cutting-edge strategies in AI, self-checkout, and sustainable retail that are reshaping modern customer experiences.  Tune in to learn how these innovations can drive your business forward and keep you ahead in the ever-evolving retail game.

Live from NRF 2024, RETHINK Retail's Chief Community Officer Kirat Anand sits down with Lauri Joffe Turjeman, Chief Marketing Officer at American Freight. In this episode, Lauri shares the secrets behind American Freight's rapid success, from embracing a customer-centric value approach to leveraging innovative technology. This episode also explores the latest advancements in search technology, reshaping the retail landscape for improved product discoverability. Lauri offers her perspectives on market trends and consumer expectations, as well as the strengthened community engagement and partnership initiatives that she leads to drive positive change in the retail sector. Resources: Nominate the next Global Retail Leader: www.globalretailleaders.com/membership Connect with us on LinkedIn: www.linkedin.com/company/rethink-industries/ For more retail insights visit www.rethink.industries If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating on Spotify,

Welcome to this engaging episode of the RETHINK Retail Podcast, featuring Pauline Monin, Director of Product Marketing at VusionGroup. In this exclusive interview, we uncover the exciting transformation of SES-imagotag into VusionGroup, and what it signifies for the retail industry. Delve into the advancements of their signature electronic shelf label and learn how VusionGroup is integrating AI and data analytics to reshape retail. Pauline shares insights on prioritizing both people and performance in the digital era, and offers a glimpse into the future of retail technology. Join us as we explore the secrets behind VusionGroup’s rapid growth and their vision for changing the game for retailers and brands. This episode is a must-listen for anyone interested in the cutting-edge of retail digitalization.

Recorded live at #NRF2024, join host Andrew Smith and our expert panel: Hitha Herzog, Guy Courtin, and Brandon Rael as they dive into the groundbreaking journey of @Patagonia in the world of sustainable retail and fashion.

This episode of the RETHINK Retail Podcast was recorded live at the RETHINK Retail Podcast Media Booth during the NRF 2024 Big Show. In this episode of the RETHINK Retail Podcast, RETHINK Retail CCO is joined by Andy Laudato, Chief Operations Officer of The Vitamin Shoppe. During their conversation, Andy shares his insights on fostering innovation in the retail industry and discusses the importance of collaboration, continuous improvement, and adopting a customer-centric approach. Through practical examples from Vitamin Shoppe, such as leveraging AI for real-time communication and enhancing the customer experience, Laudato demonstrates the relevance of his expertise in the field. "Necessity drives innovation. And so, when solving a problem for your customer, first you have to identify what that is. Or maybe it's not just a problem, but just an opportunity to do something better." - Andy Laudato Resources: Nominate the next Global Retail Leader: www.globalretailleaders.com/membership Connect with us on