Synopsis
The Mid-Atlantic’s Best IT services company. Sharing stories, advice and answers for your businesses growth.
Episodes
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Ep. 30 is all voip the same?
04/01/2018 Duration: 04minNo! The measure of a great voice over IP experience is 100 percent measure and experience of your integrator. Positive experiences involve a consultative look into your network, into your Internet service, into your business needs and beyond the obvious. Voice over IP has more competition than computer manufacturers combined. This means the level of effort to stand out is incredibly high. Evaluating those competitors is not only in your best interest, but could change the way you do business for the better. We would love a chance to do this with you please call! 804-521-7660
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Ep.29 CAN YOU REACH THE CLOUDS
04/01/2018 Duration: 04minAs a Richmond Virginia IT company, we work on getting customers into the right direction. It’s not always linear. And it’s not always the most popular way. It is however, always in the customers best interest. Taking your applications to the level of Service and leaving behind the capital expense of hardware can be freeing. If and only if your software and bandwidth can support your workload. A consultative review of your workflow can produce a wildly effective strategic move forward.
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Ep. 28 - problem management
02/01/2018 Duration: 04minToo often in business we hear about problems that never seem to go away. Why is that? It’s typically because of no responsibility given to those responsible, no accountability to those accountable. Having a partner mitigate that worry with actionable items can be the difference between success and failure. We believe in predictable responsible updates to guarantee the immediate resolution of long-standing problems. You depend on technology to work and we depend on that technology to serve. If either side fails The business suffers. Don’t allow your business to suffer. Assign the problem to the team of teams. Call us now. 804-521-7660.
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Ep.27 PLANNED OBSOLESCENCE
29/12/2017 Duration: 04minPlanned Obsolescence is a headline we’ll see every six months for eternity. As technology creators move faster and faster, the catalog for support will get smaller and smaller.
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Ep.26 The Truth in Experience
28/12/2017 Duration: 04minExperience is subjective. Your service provider should have to disclose circumstances of their experience. Fighting the proverbial fires of customer requests can be simple or daunting depending on your level of past experience quality. Beware of the certification junkies. They are valuable in spots but shields in most conversations. Test the practical experience. Go to our blog and take the 5 questions I have for you to your next vendor meeting. The answers may surprise you. Better now than when you need the action.
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Ep.25 Mobile Device Management
27/12/2017 Duration: 04minMore and more business owners are providing mobile devices (cell phones and tablets) to their staff. Wireless carrier plans are better for business than consumer and it gives business owners the comfort of knowing their lines of communications are open and healthy. How do you control the experience? How do you ensure the devices you pay for are healthy, available and safe? You must manage! CodeBlue provides unique management automation for all major platforms. From custom profiles and geo-location to remote wipe, lock and reset. We can manage your fleet of phones to ensure they are used just as you would have them. Call us today and learn how we can help! 804-521-7660
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Ep.24 PATCH AND PLUG
19/12/2017 Duration: 04minBusiness technology evolves. The product you purchased will go through several iterations during its lifetime. The manufacturer will issue several pieces of software intended to either fix potential problems or add features. These patches are critical. Keeping your infrastructure up to date can be cumbersome. CodeBlue has a dedicated service to keep your pc’s, servers and networking running at its best and most secure through automated patch management. Our staff of engineers will deploy necessary patches to your network and ensure they are applied at the best possible time. Meaning, NOT while you’re trying to get work done!
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Ep.23 - 3NCRyp+;0n
18/12/2017 Duration: 04minEmail encryption is an absolute must for anyone dealing in PII or PHI. Passing unencrypted customer information around in email is a HIPAA violation. Choosing the best encryption service is a task list that must include handling methods, policy based strategy and assurance for periodic updates.
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Ep.22 INTERNET OPTIONS?
15/12/2017 Duration: 04minIt’s important to consider your options in selecting your internet service. The fact that there ARE options is sometimes unknown. Dedicated vs. Shared, guaranteed vs. best effort, available on-site service vs remote only. There are considerations to make beyond the commodity. The bulk majority of the value is the human aspect.
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Ep.21 AS A SERVICE
14/12/2017 Duration: 05minThe things we used to buy outright have served their time. The market has spoken and service wins. Anything you can imagine in technology can and now should be sought after as a service and for one pure reason. Continuity. Your experience is and has always been predicated on experience. The best way to sustain a positive experience is to invest in the creator of that experience. Silo’d resources can quit. They can create castles. They can lose interest. Service is steady.
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Ep.20 - Island Living
13/12/2017 Duration: 04minIs your primary software for your business old? Is it holding you back from upgrading everything else? There are solid ways to keep your business compliant and growing without abandoning the rock. Through a consultative review of your setup and software vendors, we can develop your plan of a forward move.
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Ep.19 what is managed care?
12/12/2017 Duration: 04minThe glowing difference between managed services (the applications) and managed Care (the business development) is the measure of the provider. Monthly managed care involves great passion for the customers business and the betterment of their experience. The yield is the overwhelming sense of pride for the strength installed in your offering. Human relationships, human passion for the climb with the help of technology to produce the data. We appreciate each and every opportunity to evaluate and work together to build up your business and strengthen your offering.
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Ep.18 - security mindset
11/12/2017 Duration: 04minYour end-users want to communicate about security. What’s acceptable and what isn’t. We’re finding more and more progressive business owners that believe in a fair use policy but have requested help in keeping their people safe. The internet is a fickle thing. Being cautious and caring is tough. By having the policy conversation you then get help in understanding how protected you need to be.
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Ep.17 Hiring for Culture
08/12/2017 Duration: 04minYour company is your people. What they say, do and produce is your value. How do you find like-minded people?
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Ep.16 - MYTH BUSTED
07/12/2017 Duration: 04minThe focus of most IT companies is trained on conformity. It makes their life easier. Never mind the fact it’s not in-line with YOUR goals. CodeBlue is focused on results and ROI-Positive moves for your business.
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Ep.15 Cloud or Closet. Both?
06/12/2017 Duration: 04minThere are an enormous number of data storage and server options out there for businesses today. With the improvement of bandwidth, the options have gotten very attractive. Each one drives down your risk, costs and exposure. How do you decide? Today we discuss the merits of a server and what factors you should consider before taking the leap.
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Ep.14 - Grow your references
05/12/2017 Duration: 04minFor a service provider, the greatest satisfaction is solving a need. Sometimes the problem is bigger or different from your strengths. Having a network of those strengths is the most valuable answer to your long term prosperity. Who do you know that delivers consistent value and knows yours as well as you do? How can you start that network? Fill your dance card with the talent you may lack. Be around or near those that know what you don’t. Ask for their line card and how they like to be interacted with. Prepare them for success when a lead is present. You will have a massive network of reliable service help long-term.
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Ep.11 - URGENT. CARE!
30/11/2017 Duration: 04minUrgent Care, Immediate Care. These businesses are about to take the lead in ease of access and your position in the market needs to be prepared. Today we discuss Urgent Care standout behavior that can increase your market share, engage in your potential customer base and bring your practice the business it’s looking for.
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Ep.10 House vs. Home
29/11/2017 Duration: 04minCreating an experience through storytelling will separate you from the pack of mortgage sales people. You are creating a brand through your efforts in capturing future intent.
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Ep.9 - Growing your Law Firm
28/11/2017 Duration: 04minReaching potential customers happens when a conversation can happen. Facilitate your side of the equation with open forum QA, video content of your passion for the practice, documenting your day to share with your prospective clients. This is an untapped space that adds tremendous value to your legacy as an expert.