Ecommerce Evolution

Email marketing is the ultimate money maker for eCommerce companies. When you have email marketing dialed in, EVERYTHING else gets better. Your product launches improve, you can spend more on top-of-funnel marketing efforts, convert more abandoned carts, and give your customers a better experience. The list goes on and on. Nick Flint is the lead Email Strategist here at OMG Commerce. He took his knowledge from building his own eCommerce brand while in college and scaled that into successfully running email marketing for brands for the past 6+ years. Here’s the deal. Even if you think you’re doing pretty well with email marketing, there are at least a few things you can improve on. Grab your pencil if you know you have holes in your email game. You’re about to unlock some serious growth for your brand. Here’s a look at what I cover with Nick in this episode. Three simple ways to make any subject line better. What to do with your winning email tests. The paradox of sending more emails. How to properly combine

My guest today is Krik Angacian, the co-founder of Candy Can. Krik’s background is first as an investment banker and then as a founder of a protein popcorn business that he sold a few years ago.   Candy Can is a phenomenal product (full disclosure - I am an investor) and somewhat addictive. If you’re like me, you’ve been known to snack on children’s gummy vitamins (it’s actually a pretty common vice, it turns out). The trouble is, that’s not so healthy.   Enter Candy Can, the keto-friendly gummy snacks packed with vitamins (but not too many) and free of junk like gelatin and nasty fillers.   Candy Can is on a tear of growth right now, but it’s not from the traditional channels like Google and Facebook. It’s from affiliate marketing.   Here’s a look at what we covered in the interview: Where to get started and where to learn affiliate marketing. Should you hire an affiliate agency or go it alone (most charge $10k per month or more)? Why landing page is everything and what Krik has learned through testing. How

What’s the secret behind the runaway success of Dr. Squach, Manscapped, William Painter, Ruggable, Lume, and more?   Product design that people love is part of it.They also leveraged FANTASTIC creatives. They didn’t just create ads that converted; they had ads that viewers loved.   This allowed for scaling. They entered the rare space of being able to scale profitably to 10 million, 20 million, several hundred million views - profitably.   Dr. Squatch rode the wave of incredible creatives from a $3 million annual run rate to hundreds of millions in yearly sales.   How did they do it? They tapped into Raindrop’s creative genius and its CEO Jacques Spitzer.   Raindrop is one of my favorite creative shops and the creators of the videos for brands listed above, plus Native (also an OMG Client), Worx, Happy Egg, and more.   Here’s a look at what we cover in the episode: Why you shouldn’t start a video project by deciding what YOU want to say. Follow Jacques advice instead. How you’re likely assuming way more atte

What if you could cut your lead costs in half? What if you could shorten your sales cycle from several weeks to just a few hours? What if you could leverage organic and paid traffic for better connections, delightful customer interactions, and more sales?   That is what Chatbots can create for you.   I heard Natasha Willis speak at Blue Ribbon Miami a few months ago, and I loved her presentation so much that I invited her to be on the show!   In this episode, we unpack her $30 million Instagram DM funnel.   Here’s a look at what we cover: How to use IG DMs to run quiz funnels. How to combine bots and human creativity for outstanding results. How Natasha helped cut lead costs in half for companies like Foundr. Top mistakes people make with Chat marketing. Misconceptions about Chat marketing.

Should you build a brand from scratch? Or buy an existing brand and apply your genius to scale or improve it?   Mike Jackness is one of my favorite eCommerce pros to talk to. He’s a podcast host. He’s built, bought, and sold multiple brands. And he has a heart to teach.He’s currently running a successful eComm brand that I’m an investor in, and it’s in the process of selling.   We wanted to hop on the podcast and talk about the process plus the pros and cons of buying vs. selling.   Here’s a look at what we cover: What you’re actually buying when you buy an existing business. How Mike looks at brands, he wants to buy or invest in. How to approach due diligence as a buyer or a seller. Surprises to look for in the due diligence process as a buyer or a seller. How getting your business ready to sell now will make your business better regardless of if you sell it or not. The good, the bad, and the ugly of M&A. Plus more!

I’ve always believed that writing good copy is one of the most profitable skills you can have as a marketer. And even if you don’t want to write copy yourself, understanding the process that your team should go through to create great copy is super important. Recently I spoke at Nick Shackelford’s Geek out in San Diego and I met Brandon Ham there. Brandon used to work for Agora Publishing, the multi-billion direct marketing behemoth that was built on great copy.  Whether you want to write better email subject lines, create more engaging video ads, craft display ads that drive conversions, or improve your landing page conversion rates, this approach can really help. Here’s what we cover: Brandon’s 3-step research process for powerful copy. How to spy on competitors and see what’s working and what’s not.  The biggest mistakes to avoid when watching competitors. How to “tell your story better”. You sell with your ears, not with your mouth and what that means for copy. How to speak your customer’s language. Plus

Prime Day is now one of the most anticipated shopping events of the year for both shoppers and sellers. It started in 2015 as a way to celebrate the 20th anniversary of Amazon.  Mostly it was designed to help boost sales during one of the slowest times of the year (July).  It has since grown dramatically and rivaled some of the largest shopping days of the year.  In this episode, we break down what we saw this year including some surprises, key learnings, and take aways for upcoming big sales events like other Prime events and Black Friday/Cyber Monday. OMG is large enough now that aggregate data from our clients is informative and meaningful.  In this episode we unpack global Amazon trends and data and data from our growing list of OMG clients.  Amber, OMG’s Amazon Director, and Trenton, our Amazon PPC lead, join the podcast to break down what we saw from OMG clients and what we saw globally.  Here’s a look at what we cover. 300 million items were purchased on Prime Day 2022. 60,000 items purchased per minu

The Google ads ecosystem offers opportunities to grow your brand that you really can’t find anywhere else.  Google is the world’s most popular search engine and the number 1 most visited site on the planet.  YouTube is the world's 2nd most popular search engine (even though it’s really a video site) and the world’s 2nd most visited site.  You can leverage both channels for both targeted growth and scale. But how?  We’ll show you in this episode. Matt Slaymaker is a Lead Google & YouTube Ads Specialist at OMG Commerce. Dubbed “Slaymaker the Playmaker” - Matt joins me to talk about top strategies and tactics to achieve Full Funnel Growth on Google Ads in 2022 and beyond.  Here’s a look at what we cover: Where to start with Search and why this is still super important even though it’s the true Google OG. What has changed with Google Shopping. What channels we recommend for remarketing and how to structure your audiences. What the best audiences are for YouTube Ads. And more!  

Misconceptions about GDN are rampant in the eComm world. It’s too hard. It’s too expensive. The targeting isn’t as good as Facebook. It doesn’t work. Justin Brooke knows better. Justin is an ad veteran who knows just about every ad platform out there. He’s partnered with and trained media buyers for Russell Brunson, Frank Kern, Dan Kennedy and more. He also worked for Agora Publishing. He KNOWS his stuff. And he believes GDN ads are better than Facebook? Why? You can still get $.40 and $.80 clicks. GDN offers targeting that you can’t match on Facebook. GDN creates the impression that your brand is “everywhere”. Here are some tips we cover: His unique approach to GDN for eCommerce. His landing page must-have elements. How quality is in the quantity when it comes to GDN headlines and copy. Testing 3 angles for every idea - toward pleasure, away from pain, and something controversial. Utilizing the overnight celebrity strategy with testimonial GDN ads. How deadlines and testimonials work together. How to wor

Andrew Eckblad is one of the sharpest video minds I know. He started in TV and film and even won a few Emmys. He was Frank Kerns’ “video guy” for over 10 years. Now he runs convertsmart and works with DTC brands making videos that convert on all platforms: Facebook, IG, YouTube, and TikTok. In this episode, we focus on the 8 biggest mistakes he sees DTC brands making when it comes to video marketing.  Here’s a quick look at what we cover: How the pattern interrupt really needs to do more than interrupt - it also needs to frame the video. What the real goal of the first 5-10 seconds should be. How you need to lean into authenticity and what that looks like. What the ideal length of a video is after millions of dollars of testing. A simple yet HUGE recommendation for your CTAs (I’ve been guilty of making this mistake). How you might be overthinking your video strategy. Plus more!

As you know, I’m no stranger to YouTube ads. It’s been an obsession of mine since 2016.  But, I love talking shop and swapping ideas with other YouTube ad experts.  My guest today is Brian Moncada. He and his team run YouTube ads for other marketing legends like Frank Kern, John Asaraf, and others. Brian knows his stuff! Brian has worked mostly with info marketers and influencers. We work almost exclusively with DTC brands. So our combined perspective on YouTube ads is pretty powerful.   Here’s a look at what we cover: Brian’s ad framework. How to harness intent-based targeting. How to create urgency and scarcity. Why most YouTube ads fail.

No one knows more about eCommerce growth than my friend, Ezra Firestone. Arguably, no one is a more interesting interview than Ezra either. This episode does NOT disappoint. Ezra bootstrapped growth for Boom from $0 to $40mill + per year. He also recently bought another high-profile eComm brand (more on that in the show). This episode is straight fire. Here’s a look at what we dive into: How Ezra is approaching email marketing and email list growth in 2022. I’m guessing you’re missing his email strategy - even if you consider yourself an email marketing pro. How BOOM is approaching front-end offers. Why you should consider inventing a holiday and how BOOM did just that. How to grow your SMS list. Plus MUCH, much more!

I’ve never met anyone quite like Miki Agrawal. She’s incredibly creative. No really. She once hosted a “funeral for a tree” at an old cathedral in NYC hosted by comedians and actors. It drew a crowd of thousands, generated millions in free press, and helped shed light on the toilet paper waste that her company TUSHY can help solve.  She understands trends in marketing. She knows how to grab attention. So much so that she was banned by the NY transit authority from running subway ads. Which led to a PR fight that she won…and in the end, got more press and attention than if they hadn’t been banned.  She’s also warm and kind and FUN.  She’s created multiple 9-Figure businesses and has garnered some pretty incredible recognition. She was named "Fast Company's Most Creative People", “Young Global Leader” by the World Economic Forum and INC's “Most Impressive Women Entrepreneurs”. She’s also the author of #1 best selling books Do Cool SH*T and Disrupt-HER. In this episode we unpack Miki’s wacky, impossible-to-forge

Today we’re going Old School. We’re not talking email. We’re not talking TikTok, Facebook or even YouTube.  We’re talking Snail. Mail. The gold old USPS. Physical mailboxes.  Why?  Because this is an untapped opportunity for DTC brands. My guests today are two legends in the eCommerce space - Drew Sanocki and Michael Epstein. Drew and Michael most recently ran and successfully exited Auto Anything a multi nine figure eCommerce brand. Now they are helping DTC brands grow through direct mail marketing. And while that might not sound sexy, it’s incredibly effective.  Why postcard and direct mail marketing? 20-50% of your customers don't have a good email address on file. And email open rates are only 20-30% at best. So you’re missing a lot of your current and past buyers if you’re just relying on email and SMS. Here’s a look at what we cover in this episode: How should brands use direct mail? How to build a great postcard What postcard campaigns to start with How Ezra Firestone turned $1,400 into $4,000 using a

Josh Chin is the Co-Founder and CEO of Chronos Agency, an email marketing agency with a team of 100 strong. Josh has been a featured speaker at top industry events including Geek Out, Affiliate World, Ecommerce World, and others. In this episode we discuss top email and SMS mistakes Ecommerce store owners make, what strategies are working now, and what the future holds for these channels. Here’s a look at what we cover: The top 3 automations you need to build right now. How relying on templates could be dragging down performance. What to do now that open rate isn’t a thing anymore. Utilizing push notifications and tap cart - what you need to know. Top email strategies - what’s changing and what isn’t. Real World email examples. Plus more! 

Josh Durham has achieved some amazing success online. He’s also a survivor of an eCommerce crash and burn story that’s truly spectacular. He built an amazing brand from $0 to $10 million in just 3 short years and then lost it all in a matter of months.  After the dusting off the debris Josh joined my buddy Peter Goodwin as the head of growth for Groove Life and helped add $10million in top line sales (with good margin) in about a year and a half. In this episode we dive into valuable lessons from rapid growth and rapid failure. Here’s a look at what we cover. Law of Quarters - and how it should help you think about margins, product pricing, and operations. How failing to introduce successful 2nd, 3rd, and 4th products can spell death to a brand. How to structure a successful Ambassador program that will become a new content engine for you. Tips for building a real community around your brand. Knowing your numbers and your MER (Media Efficiency Ratio). How to generate an unending supply of amazing User Genera

 Kim and Tim Lewis are truly an inspiring success story. They’re happily married with 3 kids. They run a business that just raised $4 Million in crowd-funded equity. They’ve been on Shark Tank and they were featured as one of Oprah’s Favorite Things. They have huge goals for the future. So what is their brand Curl Mix? It’s a line of hair care products formulated for curly hair…and it has a raving fan base.  In this merchant success episode we unpack some key lessons including: How Curl Mix got started and how doing FB lives from the shower helped their products go viral How they got on shark tank and tips for doing the same The definition and explanation crowdfunded equity  3 tips for raising $4.5 million + of crowdfunded equity How CurlMix plans to become a black-owned P&G How to increase recurring revenue Plus more!

Cody is a former college hoop star turned influencer marketing pro. His resume of influencers he’s partnered with is pretty impressive.  He’s worked with the likes of Lebron James, Mike Trout, Dale Earnhardt Jr. and more. His passion is helping great eCommerce brands scale with simple, effective influencer marketing. And he believes that most brands approach influencer marketing all wrong.  Here’s a look at what we cover in this episode.  What’s changed in the last year in influencer marketing? What mistakes are ecomm brands still making? How do you work with people like Lebron and Mike Trout? What’s the solution to tracking in a post iOS 14.5 world.  Tips for getting started and executing an effective influencer marketing program. Plus more!

Supply chain and logistics. When everything is running smoothly, it’s a breeze. When there are problems, inventory issues can cripple an eComm business. Inventory, and supply chain management has been struggle city in 2020 and 2021. Unfortunately, 2022 isn’t looking much better.  In this episode I interview Chelsea Cohen of So Stocked and we unpack some super smart inventory and supply chain strategies. This content is a MUST if you want to remain competitive (and avoid pulling your hair out from supply chain pain).  Here’s a look at what we cover: The Golden rule of logistics - don’t let anyone have all of your stuff - and how to apply it. Container optimizations - with the cost of containers rising, container optimization can have a big impact on your overall profitability.  Carton optimizations - This is a next-level tactic that can save you big. Especially when you combine it with container optimization.  4 points that impact your restock limit with Amazon  3 triggers to pull to avoid restock limit crash

The market for eCommerce businesses has never been hotter. Now dozens of brand aggregators have war chests of $100s of millions of dollars with one mission - buy and grow eComm brands. We’re now seeing valuations in the 5-6x of EBITA where just a few years ago we were only seeing 3-4x multiples.   Now is a great time to sell an eCommerce brand. And, if done right, it’s still not a bad time to buy a brand.   Chris Yates is co-owner of Centurica a company that offers buy-side due diligence for digital businesses. He’s also the founder of Rhodium Weekend - a vetted community of digital entrepreneurs and investors.  Here’s a look at what we cover.   Mistakes when going through due diligence Most important steps/tips when going through due diligence  Mistakes when evaluating your own business As you hit different vacation tiers - types of buyers and buyers wants and needs change  How aggregators are changing the landscape of DTC M&A What is Rhodium weekend? Mastermind and speakers. Real in the trenches stuff