Synopsis
This podcast is to here to give all team members, in EVERY position, TACTICAL and PRACTICAL TIPS to be:Be more efficientHave more funImprove doctor and team communicationsEliminate frustrationAnd make your life easier!Jump in! They are thrilled you have decided to LEVEL UP and be part of the DENTAL A TEAM!
Episodes
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038: Managing Multiple Practices
21/05/2019 Duration: 18minManaging multiple practices doesn’t have to be overwhelming. Kiera lays out simple tips to follow in order to map your way to building several successful practices.
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037: MONDAY MORNING MASH-UP: Financial Policies- ARE YOU AFRAID OF REJECTION?
16/05/2019 Duration: 14minIn this short, but juicy episode, Kiera gives practical advice about finances, treatment planning, and scheduling. She poses the question, “If dentistry was free, what would you recommend for treatment?”
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036: KPIs are Easier to IMPLEMENT than you Think!
15/05/2019 Duration: 29minKiera is back with Dr. Summer Kassamel to discuss the implementation of KPIs. Dr. Summer encourages practice owners to not be afraid to change KPIs after 3 months in order to really focus on KPIs that will make a difference in the practice.
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035: Hygienists- Change Your Mindset, Change Your Production
14/05/2019 Duration: 19minKiera is joined by Paige Benjamin, a rock star hygienist who can do it all! On this episode, Kiera and Paige dig deep into successful ways to make your practice successful by increasing hygiene productivity. So to all the dental hygienists out this, this one's for you!
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034: MONDAY MORNING MASH-UP: Practice Makes Perfect - TREATMENT PLANS!
09/05/2019 Duration: 22minKiera provides a simple role-play activity for your Monday Huddle! This week she discusses: “Presenting the Treatment Plan to your Patients.” She states that the doctor should quickly go through the plan with the patient giving a SPECIFIC DATE...
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033: How to Get PAID! Insurance tips with Donna Dinette
08/05/2019 Duration: 26minKiera welcomes Donna Dinette who emphasizes the simplicity of getting a 97-98% return rate on your insurance claims! It is all about knowing what the insurance companies want as well as being sincere and confident when speaking with your patient.
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032: Billing- How to Simplify for Maximum Returns
07/05/2019 Duration: 29minKiera is joined by Sarah O’brien as the two dive right into simple steps that better organize insurance and billing. Sarah explains that you can eliminate kickback error reports by first making sure you have correctly entered the subscriber information...
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031: Tracking Numbers- A Team's Perspective- Let's Put It All Out There
02/05/2019 Duration: 16minKiera welcomes back Tiffanie Trader as they discuss the topic of “addressing the numbers” with the entire dental team. Sometimes it's hard to be "vulnerable" and share what your practice is producing without it feeling as if we are pushing production...
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030: Route Slips- The Little Jewels in Your Practice!
01/05/2019 Duration: 36minKiera is joined by Dr. George Hariri and Dr. Richard Low from the Shared Practices Podcast as they pick Kiera’s brain about Route Slips. What are route slips, why are they needed, and how necessary are they?
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029: Team Calibration- The Glue that Creates A-Teams
30/04/2019 Duration: 13minKiera and Dr. Summer Kassamel are back together in a short, fact-filled episode discussing team calibration specifically dealing with treatment planning. They deep dive on what you say, how you say it, and when you say something to a patient can make...
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028: MONDAY MEETING MASH-UP : Hiring: Are You Hiding Your Dirty Laundry?
25/04/2019 Duration: 26minKiera is back with Tiffanie Trader as they discuss the topic of hiring. Although it can be tempting to hire out of desperation, it is much easier to set the non-negotiable at the beginning of the interview.
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027: Office Manager Takeaways with Brenda Miller
24/04/2019 Duration: 30minKiera welcomes Brenda Miller to the podcast for an episode surrounding office managers, business leadership, and consulting. Kiera was in Brenda's three offices and decided it would be fun to take the listeners "behind the scenes" of in-office consulting.
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026: Why are mentors important?
23/04/2019 Duration: 13minDr. Mark Costes and Kiera Dent are back together again in this quick episode discussing the importance of mentorship. Mentorship has been and continues to be an impactful role in both their personal and business lives.
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025: This! You Don’t Want To Miss!
18/04/2019 Duration: 34minTHE SECRET IS OUT AND YOU DON'T WANT TO MISS THIS! In this week's episode, Kiera and Mark are joined by Mark's partner, performance coach and the black belt coach of DSI, Alastair Macdonald.
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024: CarCast with Grady- Future Dentists in the Making
17/04/2019 Duration: 24minIn today’s episode, Kiera is joined by Grady, a first year dental student at Creighton University. Kiera and Grady each discuss useful tips that dental students, dentists and team members alike can implement NOW in their training that will be extremely beneficial.
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023: Dental Assistants- Let's LEVEL UP
16/04/2019 Duration: 26minKiera and Mark are back together again for an episode dedicated to DENTAL ASSISTANTS! Do you ever wonder what you can do as a dental assistant to improve in meeting your dentist’s expectations?
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022: Monday Morning Meeting Mash-Up: You Think Role Playing is Dumb
11/04/2019 Duration: 22minKiera Dent welcomes Tiffanie Trader back on another episode of the Dental A-Team Podcast. The two convey the importance of “role play” in retraining one’s subconscious in order to feel more comfortable speaking to patients in uncomfortable situations.
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021: The Secret to Happiness is PROGRESS
10/04/2019 Duration: 46minKiera and Mark discuss setting company and personal goals in order to reverse engineer practice growth. Growth and progress are not just positive outcomes for business...
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020: 4 Piece Chicken Nuggets- Are you Seeing the Value?
09/04/2019 Duration: 27minAre there ways you can be saving money in your practice and you don’t even realize it? In this episode, Kiera is joined by Mark Costes who is known for his masterful ways of lowering costs without working harder-- just being aware.
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019: Empowerment without Expectations leads to Entitlement
04/04/2019 Duration: 29minKiera and Dr. Summer Kassamel are back at it again with an episode on how to inspire team members to LEVEL UP. While previous episodes focused on accountability and goal setting,